BRING YOUR ONLINE STORE TO LIFE WITH VIRTUAL PERSONAL SHOPPING
Online shopping has always lacked the high touch experience that can only be offered in person. Boutiq finally bridges that gap between online and offline shopping. By letting your clients video chat with a sales associate instantly or by appointment, you can offer them a personalized shopping experience, add the human touch and bring your online store to life.
(and by human-touch, we do not mean adding AI-based emojis to your chat-bot... :-) we mean online shopping with IRL human relationships and personal attention.)
HOW IT WORKS
Adding Boutiq to your Shopify store will let customers launch or schedule an in-browser video chat with the click of a button across your storefront (and/or via your email flows and social media campaigns). And setup takes just a few minutes, no plugins and nothing to install - it just works.
Your sales team sees a complete client profile with key metrics, purchase history, browsing history, and personalized recommendations. Through the interactive showroom, sales associates can guide a customer through their shopping experience including discovery, guided browsing through your entire product catalog, assisted shopping cart and checkout. Exactly like in the physical store.
AFTER THE CALL
Our sales intelligence tools take care of post-call emails (e.g. abandoned cart) and follow-up scheduling as well as analytics for training and sales efficiency measurement and optimization.
BOUTIQ BRINGS YOUR ONLINE STORE TO LIFE
Boutiq is not just a Zoom-like video call or yet another chat/messaging service for retailers’ websites. It’s a video-based shopping experience platform.
With Boutiq, you can leverage your staffs talent and experience in a flexible working model, empower them to close high intent clients, upsell and cross-sell, reduce returns, AND bring your store into your clients home.